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ManageEngine ServiceDesk Plus Named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools

ManageEngine ServiceDesk Plus Named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools
ManageEngine, the real-time IT management company, today announced that its flagship IT service management (ITSM) software, ServiceDesk Plus, has been named in Gartner Peer Insights’ listing of the best ITSM software of 2018 as reviewed by customers. ServiceDesk Plus received the Gartner Peer Insights Customers’ Choice distinction based on over a hundred (113) reviews from ITSM professionals worldwide. Read reviews of ServiceDesk Plus on Gartner Peer Insights at www.gartner.com/reviews/market/itssm-tools/vendor/manageengine.
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Sophos Introduces Predictive Protection in Intercept X with Advanced Deep Learning

Sophos Introduces Predictive Protection in Intercept X with  Advanced Deep Learning
Sophos (LSE:SOPH), a global leader in network and endpoint security, today announced the availability of Intercept X with malware detection powered by advanced deep learning neural networks. Combined with new active-hacker mitigation, advanced application lockdown, and enhanced ransomware protection, this latest release of the next-generation endpoint protection delivers previously unseen levels of detection and prevention. “Predictive protection is the future of IT security. Sophos has taken a huge step forward by bringing deep learning neural networks into the industry leading exploit and ransomware protection of Intercept X,” said Dan Schiappa, senior vice president and general manager of products at Sophos. “Being able to protect against the next unknown attack instead of waiting for it to arrive will change the way IT operations in every organization can protect their users and assets. Intercept X can bring the most advanced next-generation protection to any organization, regardless of their current strategy.” New features in Intercept ...
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Eram Scientific Wins India’s First-ever Swachh Bharat Hackathon For e-Toilet Innovation

Eram Scientific Wins India’s First-ever Swachh Bharat Hackathon For e-Toilet Innovation
Dr. Siddeek Ahmed, Chairman and Managing Director of the Eram Group, received the award from the Minister of State for Ministry of Drinking Water and Sanitation, S. S. Ahluwalia in New Delhi.
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Technology trends for 2018

Technology trends for 2018
Growing use of artificial intelligence, machine learning with data analytics, and business intelligence Business applications continue to churn out large volumes of data, and users are trying to mine that data to determine patterns and predict user behavior. In ecommerce, users want to know customers’ buying patterns, which will help market products better. Website designers want to understand how visitors move through their sites in order to improve conversion rates. And companies want to analyze their sales data to correlate marketing dollars spent with sales dollars generated. Business intelligence and data analytics activities are becoming easier to perform, and that’s driving their adoption in mainstream businesses that are seeking to make better, faster decisions.
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ManageEngine Boosts ServiceDesk Plus with Chat, Takes IT Self-Service to the Next Level

ManageEngine Boosts ServiceDesk Plus with Chat, Takes IT Self-Service to the Next Level
Zoho Cliq Transforms Chat Window into IT Self-Service Portal, Accelerates Resolution Times, Improves End-User Self-Service Adoption
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Sophos to place the spotlight on Next- Gen Security at GITEX 2017

Sophos to place the spotlight on Next- Gen Security at GITEX 2017
Sophos (LSE: SOPH), a global leader in network and endpoint security, announced that it will highlight its innovative approach to next-gen security at GITEX Technology Week 2017, which is being held in Dubai from October 8-12, 2017. The company will also showcase its latest innovations and shed light on a new topic in next-gen technology; deep learning, an advanced form of machine learning, that is more effective (higher detection rate) and more accurate (lower false positives) than other machine learning technology in the market at the region’s premier ICT event.
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ManageEngine to Showcase its IT Management and Security Products at GITEX 2017

ManageEngine to Showcase its IT Management and Security Products at GITEX 2017
ManageEngine, the real-time IT management company, announced that it will promote its IT Service Management (ITSM), IT operations management, Windows Server management, endpoint management, mobile device management, security information and event management (SIEM), and IT analytics products at GITEX Technology Week 2017, Dubai, from October 8-12, 2017. The company will also unveil enhancements in IT security and ITSM at the event.
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Apple iOS 11 Support Available on Day One from ManageEngine

Apple iOS 11 Support Available on Day One from ManageEngine
Mobile Device Manager Plus Supports Screen Recorder and DEP Portal Enhancements
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Sophos Appoints Clarissa A. Peterson as Senior Vice President and Chief Human Resources Officer

Sophos Appoints Clarissa A. Peterson as Senior Vice President and Chief Human Resources Officer
Sophos (LSE:SOPH), a global leader in network and endpoint security today announced the appointment of Clarissa A. Peterson as senior vice president and chief human resources officer. Peterson brings Sophos more than 20 years of experience as a senior leader within diverse global organizations.
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Survey: 82 Percent of ITSM Professionals Believe Future IT Roles Will Become More Challenging

Survey: 82 Percent of ITSM Professionals Believe Future IT Roles Will Become More Challenging
ManageEngine’s Future Readiness Survey Finds It’s Time to Get Ready for New Technology and a Millennial Workforce
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