ServiceDesk Plus

Survey: 82 Percent of ITSM Professionals Believe Future IT Roles Will Become More Challenging

Survey: 82 Percent of ITSM Professionals Believe Future IT Roles Will Become More Challenging
ManageEngine’s Future Readiness Survey Finds It’s Time to Get Ready for New Technology and a Millennial Workforce
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ManageEngine Integrates IT Service Desk for MSPs with Zoho Business Apps

ManageEngine Integrates IT Service Desk for MSPs with Zoho Business Apps
Union of ServiceDesk Plus MSP with Zoho CRM, Zoho Books, Zoho Invoice Streamlines Customer Account Management, Billing
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ManageEngine Announces New ServiceDesk Plus MSP; Support for Android for Work at GITEX 2016

ManageEngine Announces New ServiceDesk Plus MSP; Support for Android for Work at GITEX 2016
Company Highlights New MSP Help Desk, Mobile Device Management Editions; Exhibits Entire IT Mangement, Security Suite at Event
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ManageEngine Earns Top Value Score in Info-Tech ITAM Research

ManageEngine Earns Top Value Score in Info-Tech ITAM Research
AssetExplorer Receives Research Group’s Value Award; Beats BMC, IBM, LANDESK
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ManageEngine Advances ServiceDesk Plus Analytics with Zoho Reports Integration

ManageEngine Advances ServiceDesk Plus Analytics with Zoho Reports Integration
IT Service Desk Teams Gain Fast, Insightful Reporting – No Database Queries Needed
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ManageEngine’s ServiceDesk Plus Awarded Pink Elephant’s PinkVERIFY ITIL V3 Certification for Incident Management Process

ManageEngine’s ServiceDesk Plus Awarded Pink Elephant’s PinkVERIFY ITIL V3 Certification for Incident Management Process
• ManageEngine evaluated for its ITIL-ready help desk software - ServiceDesk Plus • Pink Verified for Incident Management process
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ManageEngine Integrates QuickBooks, Computer Telephony with ServiceDesk Plus – MSP

ManageEngine Integrates QuickBooks, Computer Telephony with ServiceDesk Plus - MSP
• QuickBooks integration supports easy accounting • Computer telephony integration lets MSPs personalize responses to clients • Enhanced billing module enables flexible billing policies • Improved iPhone app lets technicians receive push notifications and approve requests
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ManageEngine Slashes IT Help Desk Expenses for 60,000+ Companies

ManageEngine Slashes IT Help Desk Expenses for 60,000+ Companies
ServiceDesk Plus Standard Edition Is Now Free, No Restrictions • SMBs and enterprises with tight budgets can use a fully-functional IT help desk running in the cloud or on premise • Promotes an organized approach to IT service management and evangelizes the benefits of IT processes internally • View the online demo of ServiceDesk Plus at http://ow.ly/tPZB8
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ManageEngine Introduces Industry’s First Voice-driven Mobile Apps For Help Desk

ManageEngine Introduces Industry’s First Voice-driven Mobile Apps For Help Desk
ServiceDesk Plus sets IT help desk standard with Siri-like functionality for managing tickets from start to finish – all via voice • Reduces help desk response time by facilitating the verbal execution of commands • Built on Nuance Nina, ServiceDesk Plus enables voice recognition to perform complex actions • Implemented due to high demand from ServiceDesk Plus’ 20,000+ customers
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